Learn more about Luxe’s recommendations for window treatment maintenance and warranty. We pride ourselves on providing top-quality window treatments designed to enhance the beauty and functionality of your home. To ensure your complete satisfaction, our manufacturers offer extensive product warranties that cover defects and other issues, giving you peace of mind with your investment. Additionally, our easy-to-follow cleaning and care tips will help to keep your window treatments looking like new for years to come.
Proper maintenance not only preserves the aesthetics of your treatments but also helps prolong their lifespan, keeping them functioning efficiently and looking fresh. Whether you have blinds, shades, or drapery, our maintenance recommendations are tailored to the specific needs of your window treatments. Regular cleaning, careful handling, and timely inspections will ensure that your treatments continue to add value and elegance to your home. Our team is always available to answer any questions about warranty coverage or maintenance practices, ensuring that you feel confident in your purchase and its care for years ahead.
Care & Cleaning
There is no universal way of cleaning all the various materials and fabrics incorporated into the various types of window treatments. Please select your shading product type below to find more information regarding cleaning and care.
Awnings & Pergolas:
Each Product and model comes with its own specific instructions, please ask our consultant for your model’s specific instructions.
Each product and model comes with its own specific Operation Manual, Please contact us and we can email you the instructions for your product. Feel free to reach out to us if a particular window treatment is not listed.
Manufacturer’s Warranty
Each product you purchase with us will come with a subsequent manufacturers warranty. Please click on the manufacturer for their specific warranty.
Luxe Drapery Warranty
As a licensed contractor, we take great pride in ensuring that the products you purchase are installed according to the highest industry standards and manufacturer specifications. Our team is committed to providing flawless installations that not only enhance the beauty of your home but also ensure the longevity and functionality of your window treatments. To further reinforce our commitment to quality, our installation services are covered for a period of one year from the date of installation. If you have any concerns or issues regarding the installation of your window treatments, please don’t hesitate to contact us. We will work promptly to address any concerns and make sure you’re completely satisfied.
Luxe Drapery is here to assist you with the warranty process should you need to submit any claims. We understand that dealing with manufacturers can sometimes be complex, so we take the stress off your shoulders by handling the process on your behalf. From contacting the manufacturer to submitting the claim, our team ensures that the necessary steps are taken swiftly and efficiently to resolve any issues.
In addition to assisting with warranty claims, Luxe Drapery covers any charges related to warranty repairs for the first 90 days after installation. This includes shipping charges, trip charges, or installation costs that may arise. We want to ensure that your experience with Luxe Drapery remains positive and hassle-free, even after your installation is complete. Our extended warranty coverage reflects our dedication to customer satisfaction, and we are committed to making sure your window treatments remain in excellent condition.
Beyond our standard warranty services, Luxe Drapery also offers guidance on proper maintenance to help prevent any potential issues from arising. By following our recommended care instructions, you can ensure the longevity of your window treatments and keep them looking pristine. Should you experience any problems during the warranty period, our team is always ready to assist you and work directly with the manufacturer to resolve the issue.
At Luxe Drapery, we prioritize your peace of mind. With our comprehensive warranty coverage, expert installation, and dedicated customer service, we stand behind our products and services, ensuring that your window treatments continue to enhance your home for years to come.